Privacy policy

Last updated: August 6, 2026

At HomeGear Hub, we are committed to protecting your personal information and your right to privacy.

1. Information We Collect When you visit our store or make a purchase, we collect:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely – we do not store card details)
  • Browser and device information, IP address
  • Order history and communication with us

2. How We Use Your Information We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Improve our website and services
  • Send marketing emails (only with your consent)

3. Sharing Your Information We do not sell your personal data. We may share it with trusted third parties such as shipping carriers and payment processors solely to fulfill your order.

4. Your Rights (GDPR) As a customer in the EU, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at hello@homegearhub.com.

5. Cookies Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser.

6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Contact Us HomeGear Hub Weipertstraße 26, 74076 Heilbronn, Germany 📧 hello@homegearhub.com