Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping – 3–7 business days
- Express Shipping – 1–3 business days
Shipping costs are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on orders over a certain amount. Please check our website for current promotions.
Shipping Destinations We currently ship within Germany and to select European countries. If your country is not available at checkout, please contact us at hello@homegearhub.com.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Delays HomeGear Hub is not responsible for delays caused by customs, weather conditions, or carrier issues beyond our control.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us immediately at: 📧 hello@homegearhub.com 📞 07131 762220 📍 Weipertstraße 26, 74076 Heilbronn, Germany